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Buchanan, D.A. and Huczynski, A. (2017b). Organizational behaviour (Ninth edition). Pearson. https://bournemouth.on.worldcat.org/oclc/959710224
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Kraszewski, S. and McEwen, A. (2010a). Communication skills for adult nurses. McGraw Hill Open University Press. https://ebookcentral.proquest.com/lib/bournemouth-ebooks/detail.action?docID=650308
Kraszewski, S. and McEwen, A. (2010b). Communication skills for adult nurses. Open University Press. https://bournemouth.on.worldcat.org/oclc/1313874758
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Mayoh, J., Bond, C.S. and Todres, L. (2012). An Innovative Mixed Methods Approach to Studying the Online Health Information Seeking Experiences of Adults With Chronic Health Conditions. Journal of Mixed Methods Research, 6(1), 21–33. https://bournemouth.on.worldcat.org/oclc/792950879
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Moore, A., & Dening, K. H. (2017). Communication in end-of-life care for people with dementia: an Admiral Nurse case study. British Journal of Neuroscience Nursing, 13(2), 70–75. https://bournemouth.on.worldcat.org/oclc/7022970412
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Passalacqua, S.A. and Harwood, J. (2012). VIPS Communication Skills Training for Paraprofessional Dementia Caregivers: An Intervention to Increase Person-Centered Dementia Care. Clinical Gerontologist, 35(5), 425–445. https://bournemouth.on.worldcat.org/oclc/5816992461
Robert A. Buckman. (n.d.-b). Breaking bad news: the S-P-I-K-E-S strategy. http://www.icmteaching.com/ethics/breaking%20bad%20news/spikes/files/spikes-copy.pdf
Rosenzweig, M. Q. (2012). Breaking bad news. The Nurse Practitioner, 37(2), 1–4. https://login.libezproxy.bournemouth.ac.uk/login?url=https://oce.ovid.com/article/00006205-201202000-00001/HTML
SCIE Research briefing 3: Aiding communication with people with dementia. (n.d.). http://www.scie.org.uk/publications/briefings/briefing03/
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Sully, P., and Dallas, J. (2010). Essential communication skills for nursing and midwifery: Vol. Essential skills for nurses series (2nd ed). Mosby Elsevier. http://libezproxy.bournemouth.ac.uk/login?url=http://elsevierelibrary.co.uk/product/essential-communication-skills-for-nursing-midwifery39545
Sully, P. and Dallas, J. (2010). Essential communication skills for nursing and midwifery: Vol. Essential skills for nurses series (2nd ed). Mosby Elsevier. https://bournemouth.on.worldcat.org/oclc/900539417
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Todres, L., Galvin, K.T. and Holloway, I. (2009b). The humanization of healthcare: A value framework for qualitative research. International Journal of Qualitative Studies on Health and Well-Being, 4(2), 68–77. https://bournemouth.on.worldcat.org/oclc/501971784
Upton, D. (2012a). Introducing psychology for nurses and healthcare professionals (Second edition). Pearson. http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=nlebk&db=nlabk&site=ehost-live&scope=site&AN=669146
Upton, D. (2012b). Introducing psychology for nurses and healthcare professionals (2nd ed). Pearson Education. https://bournemouth.on.worldcat.org/oclc/1313859582
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