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Moore A, Dening KH. Communication in end-of-life care for people with dementia: an Admiral Nurse case study. British Journal of Neuroscience Nursing 2017;13:70–5.https://bournemouth.on.worldcat.org/oclc/7022970412
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Barry, A-M and Yuill, C. Understanding the sociology of health. Fourth edition. Los Angeles: : SAGE 2016.
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Barry, A-M. and Yuill, C. Medical power and knowledge. In: Understanding the sociology of health. Los Angeles, [Calif.]: 2012. 31–47.
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Bach, S. and Grant, A. Communication and interpersonal skills for nurses. Exeter: : Learning Matters 2011.
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Bach, S. and Grant, A. Communication and interpersonal skills in nursing. Third edition. Los Angeles: : Learning Matters 2015.
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Grant, A., Goodman, B. and Bach, S. Understanding potential barriers to the safe and effective practice of communication and interpersonal skills. In: Communication and interpersonal skills in nursing. Los Angeles: : Learning Matters 2019. 67–85.
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Todres, L., Galvin, K.T. and Holloway, I. The humanization of healthcare: A value framework for qualitative research. International Journal of Qualitative Studies on Health and Well-being 2009;4:68–77.https://bournemouth.on.worldcat.org/oclc/501971784
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Sully, P., and Dallas, J. Essential communication skills for nursing and midwifery. 2nd ed. Edinburgh: : Mosby Elsevier 2010. http://libezproxy.bournemouth.ac.uk/login?url=http://elsevierelibrary.co.uk/product/essential-communication-skills-for-nursing-midwifery39545
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Sully, P. and Dallas, J. Essential communication skills for nursing and midwifery. 2nd ed. Edinburgh: : Mosby Elsevier 2010. https://bournemouth.on.worldcat.org/oclc/900539417
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Arnold, J. Work psychology: understanding human behaviour in the workplace. Sixth edition. Harlow, England: : Pearson 2016.
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Arnold J, Randall R. Work psychology: understanding human behaviour in the workplace. Sixth Edition. New York: : Pearson Education 2016. http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=nlebk&db=nlabk&site=ehost-live&scope=site&AN=1419476
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Arnold, J. and Randall, R. Work psychology: understanding human behaviour in the workplace. 5th ed. Harlow: : Financial Times Prentice Hall 2010.
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Arnold J. Groups, teams and teamwork. In: Work psychology: understanding human behaviour in the workplace. Harlow, England: : Pearson 2016. 445–96.
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Buchanan, D.A. and Huczynski, A. Organizational behaviour. Ninth edition. Harlow, England: : Pearson 2017. https://ebookcentral.proquest.com/lib/bournemouth-ebooks/detail.action?docID=5186294
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Buchanan, D.A. and Huczynski, A. Organizational behaviour. Ninth edition. Harlow, England: : Pearson 2017. https://bournemouth.on.worldcat.org/oclc/959710224
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McCabe C, Timmins F. Communication skills for nursing practice. Second edition. Houndmills, Basingstoke, Hampshire, [England]: : Palgrave Macmillan 2013. https://bournemouth.on.worldcat.org/oclc/988594756
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McCabe, C. and Timmins, F. Communication skills for nursing practice. Second edition.
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Kraszewski, S. and McEwen, A. Communication skills for adult nurses. Maidenhead: : McGraw Hill Open University Press 2010. https://ebookcentral.proquest.com/lib/bournemouth-ebooks/detail.action?docID=650308
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Kraszewski, S. and McEwen, A. Communication skills for adult nurses. Maidenhead: : Open University Press 2010. https://bournemouth.on.worldcat.org/oclc/1313874758
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Upton, D. Introducing psychology for nurses and healthcare professionals. Second edition. Harlow, England: : Pearson 2012. http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=nlebk&db=nlabk&site=ehost-live&scope=site&AN=669146
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Upton, D. Introducing psychology for nurses and healthcare professionals. 2nd ed. Harlow: : Pearson Education 2012. https://bournemouth.on.worldcat.org/oclc/1313859582
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Moss, B. Communication skills in health and social care. 4th edition. Los Angeles: : SAGE 2017.
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NMC Domain 2 - Communication and Interpersonal Skills. https://www.nmc.org.uk/globalassets/sitedocuments/registration/overseas/domain-2--communication-and-interpersonal-skills.pdf?_t_id=1B2M2Y8AsgTpgAmY7PhCfg%3d%3d&_t_q=communication&_t_tags=language%3aen%2csiteid%3ad6891695-0234-463b-bf74-1bfb02644b38&_t_ip=194.66.75.20&_t_hit.id=NMC_Web_Models_Media_DocumentFile/_152f100b-990a-4a6f-8d18-eda7b291cfc9&_t_hit.pos=2
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The Code: Professional standards of practice and behaviour for nurses, midwives and nursing associates. https://www.nmc.org.uk/standards/code/
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Youngson, R.A.J. Time to care : how to love your patients and your job. Robin Youngson. Raglan: : Rebelheart 2012.
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Todres, L., Galvin, K.T. and Holloway, I. The humanization of healthcare: A value framework for qualitative research. International Journal of Qualitative Studies on Health and Well-being 2009;4:68–77.https://bournemouth.on.worldcat.org/oclc/501971784
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Gerteis, M. Through the patient’s eyes: understanding and promoting patient-centered care. 1st ed.,. Chichester: : John Wiley 1993.
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Robert A. Buckman. Breaking bad news: the S-P-I-K-E-S strategy. http://www.icmteaching.com/ethics/breaking%20bad%20news/spikes/files/spikes-copy.pdf
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Scullion, P.A. Models of disability: their influence in nursing and potential role in challenging discrimination. Journal of Advanced Nursing 2010;66:697–707.https://bournemouth.on.worldcat.org/oclc/5151791993
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Veselinova, C. Influencing communication and interaction in dementia. Nursing & Residential Care 2014;16:162–6.https://bournemouth.on.worldcat.org/oclc/5813505291
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SCIE Research briefing 3: Aiding communication with people with dementia. http://www.scie.org.uk/publications/briefings/briefing03/
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De Vries, K. Communicating with older people with dementia. Nursing Older People. 2013;25:30–8.https://journals.rcni.com/doi/full/10.7748/nop2013.05.25.4.30.e429
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Dementia communication using empathic curiosity | Practice | Nursing Times. http://www.nursingtimes.net/nursing-practice/specialisms/mental-health/dementia-communication-using-empathic-curiosity/5071690.article
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Passalacqua, S.A. and Harwood, J. VIPS Communication Skills Training for Paraprofessional Dementia Caregivers: An Intervention to Increase Person-Centered Dementia Care. Clinical Gerontologist 2012;35:425–45.https://bournemouth.on.worldcat.org/oclc/5816992461
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Baile WF, Buckman R, Lenzi R, et al. SPIKES—A Six‐Step Protocol for Delivering Bad News: Application to the Patient with Cancer. The Oncologist 2000;5:302–11.https://bournemouth.on.worldcat.org/oclc/120209981
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Rosenzweig MQ. Breaking bad news. The Nurse Practitioner 2012;37:1–4.https://login.libezproxy.bournemouth.ac.uk/login?url=https://oce.ovid.com/article/00006205-201202000-00001/HTML
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Lesley Carter. Let’s Talk About Death and Dying: How to Have Difficult Conversations. https://www.scie-socialcareonline.org.uk/lets-talk-about-death-and-dying-how-to-have-difficult-conversations/r/a110f00000RCv2kAAD
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Sheehan, D., Robertson and Ormond, T. Comparison of language used and patterns of communication in interprofessional and multidisciplinary teams. Journal of Interprofessional Care 2007;21:17–30.https://bournemouth.on.worldcat.org/oclc/4586696694
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Cooke, H. and Philpin, S. Sociology in nursing and health care. Edinburgh: : Baillere Tindal 2008.
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Cooke, H. and Philpin, S.M. Sociology in nursing and healthcare. Edinburgh: : BaillieÌre Tindall 2008. https://bournemouth.on.worldcat.org/oclc/247962947
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Cooke, H. and Philpin, S.M. Sociology in nursing and healthcare. Edinburgh: : BaillieÌre Tindall 2008. http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=nlebk&db=nlabk&site=ehost-live&scope=site&AN=973363
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Johnson, M. Power and communication in healthcare. In: Sociology in nursing and health care. Edinburgh: : Baillere Tindal 2008.
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Mayoh, J., Bond, C.S. and Todres, L. An Innovative Mixed Methods Approach to Studying the Online Health Information Seeking Experiences of Adults With Chronic Health Conditions. Journal of Mixed Methods Research 2012;6:21–33.https://bournemouth.on.worldcat.org/oclc/792950879
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Bulmer Smith, K., Profetto-McGrath, J. and Cummings, G.G. Emotional intelligence and nursing: An integrative literature review. International Journal of Nursing Studies 2009;46:1624–36.https://bournemouth.on.worldcat.org/oclc/5900511972
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Charalambous, A. Good communication in end of life care. Journal of Community Nursing 2010;24:12–4.https://bournemouth.on.worldcat.org/oclc/700032456
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McCourt, C. Supporting choice and control? Communication and interaction between midwives and women at the antenatal booking visit. Social Science & Medicine 2006;62:1307–18.https://bournemouth.on.worldcat.org/oclc/108017582
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British Journal of Nursing. https://bournemouth.on.worldcat.org/oclc/503719285
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Journal of Advanced Nursing. http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=edspub&AN=edp38856&site=eds-live&scope=site
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Virtual Empathy Museum. https://www.virtualempathymuseum.com.au/simulation-room/
