Arnold, J. (2016) ‘Groups, teams and teamwork’, in Work psychology: understanding human behaviour in the workplace. Sixth edition. Harlow, England: Pearson, pp. 445–496.
Arnold, J. (2016) Work psychology: understanding human behaviour in the workplace. Sixth edition. Harlow, England: Pearson.
Arnold, J. and Randall, R. (2010) Work psychology: understanding human behaviour in the workplace. 5th ed. Harlow: Financial Times Prentice Hall.
Arnold, J. and Randall, R. (2016) Work psychology: understanding human behaviour in the workplace. Sixth Edition. New York: Pearson Education. Available at: http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=nlebk&db=nlabk&site=ehost-live&scope=site&AN=1419476.
Bach, S. and Grant, A. (2011) Communication and interpersonal skills for nurses. Exeter: Learning Matters.
Bach, S. and Grant, A. (2015) Communication and interpersonal skills in nursing. Third edition. Los Angeles: Learning Matters.
Baile, W.F. et al. (2000) ‘SPIKES—A Six‐Step Protocol for Delivering Bad News: Application to the Patient with Cancer’, The Oncologist, 5(4), pp. 302–311. Available at: https://bournemouth.on.worldcat.org/oclc/120209981.
Barry, A-M. and Yuill, C. (2012) ‘Medical power and knowledge’, in Understanding the sociology of health. 3rd ed. Los Angeles, [Calif.], pp. 31–47.
Barry, A-M and Yuill, C. (2016) Understanding the sociology of health. Fourth edition. Los Angeles: SAGE.
‘British Journal of Nursing’ (no date). Available at: https://bournemouth.on.worldcat.org/oclc/503719285.
Buchanan, D.A. and Huczynski, A. (2017a) Organizational behaviour. Ninth edition. Harlow, England: Pearson. Available at: https://ebookcentral.proquest.com/lib/bournemouth-ebooks/detail.action?docID=5186294.
Buchanan, D.A. and Huczynski, A. (2017b) Organizational behaviour. Ninth edition. Harlow, England: Pearson. Available at: https://bournemouth.on.worldcat.org/oclc/959710224.
Bulmer Smith, K., Profetto-McGrath, J. and Cummings, G.G. (2009) ‘Emotional intelligence and nursing: An integrative literature review’, International Journal of Nursing Studies, 46(12), pp. 1624–1636. Available at: https://bournemouth.on.worldcat.org/oclc/5900511972.
Charalambous, A. (2010) ‘Good communication in end of life care.’, Journal of Community Nursing, 24(6), pp. 12–14. Available at: https://bournemouth.on.worldcat.org/oclc/700032456.
Cooke, H. and Philpin, S. (2008) Sociology in nursing and health care. Edinburgh: Baillere Tindal.
Cooke, H. and Philpin, S.M. (2008a) Sociology in nursing and healthcare. Edinburgh: BaillieÌre Tindall. Available at: https://bournemouth.on.worldcat.org/oclc/247962947.
Cooke, H. and Philpin, S.M. (2008b) Sociology in nursing and healthcare. Edinburgh: BaillieÌre Tindall. Available at: http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=nlebk&db=nlabk&site=ehost-live&scope=site&AN=973363.
De Vries, K. (2013) Communicating with older people with dementia., Nursing Older People. Available at: https://journals.rcni.com/doi/full/10.7748/nop2013.05.25.4.30.e429.
Dementia communication using empathic curiosity | Practice | Nursing Times (no date). Available at: http://www.nursingtimes.net/nursing-practice/specialisms/mental-health/dementia-communication-using-empathic-curiosity/5071690.article.
Gerteis, M. (1993) Through the patient’s eyes: understanding and promoting patient-centered care. 1st ed.,. Chichester: John Wiley.
Grant, A., Goodman, B. and Bach, S. (2019) ‘Understanding potential barriers to the safe and effective practice of communication and interpersonal skills’, in Communication and interpersonal skills in nursing. Fourth edition. Los Angeles: Learning Matters, pp. 67–85.
Johnson, M. (2008) ‘Power and communication in healthcare’, in Sociology in nursing and health care. Edinburgh: Baillere Tindal.
‘Journal of Advanced Nursing’ (no date). Available at: http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=edspub&AN=edp38856&site=eds-live&scope=site.
Kraszewski, S. and McEwen, A. (2010a) Communication skills for adult nurses. Maidenhead: McGraw Hill Open University Press. Available at: https://ebookcentral.proquest.com/lib/bournemouth-ebooks/detail.action?docID=650308.
Kraszewski, S. and McEwen, A. (2010b) Communication skills for adult nurses. Maidenhead: Open University Press. Available at: https://bournemouth.on.worldcat.org/oclc/1313874758.
Lesley Carter (no date) Let’s Talk About Death and Dying: How to Have Difficult Conversations. Available at: https://www.scie-socialcareonline.org.uk/lets-talk-about-death-and-dying-how-to-have-difficult-conversations/r/a110f00000RCv2kAAD.
Mayoh, J., Bond, C.S. and Todres, L. (2012) ‘An Innovative Mixed Methods Approach to Studying the Online Health Information Seeking Experiences of Adults With Chronic Health Conditions’, Journal of Mixed Methods Research, 6(1), pp. 21–33. Available at: https://bournemouth.on.worldcat.org/oclc/792950879.
McCabe, C. and Timmins, F. (no date) Communication skills for nursing practice. Second edition.
McCabe, C. and Timmins, F. (2013) Communication skills for nursing practice. Second edition. Houndmills, Basingstoke, Hampshire, [England]: Palgrave Macmillan. Available at: https://bournemouth.on.worldcat.org/oclc/988594756.
McCourt, C. (2006) ‘Supporting choice and control? Communication and interaction between midwives and women at the antenatal booking visit’, Social Science & Medicine, 62(6), pp. 1307–1318. Available at: https://bournemouth.on.worldcat.org/oclc/108017582.
Moore, A. and Dening, K.H. (2017) ‘Communication in end-of-life care for people with dementia: an Admiral Nurse case study’, British Journal of Neuroscience Nursing, 13(2), pp. 70–75. Available at: https://bournemouth.on.worldcat.org/oclc/7022970412.
Moss, B. (2017) Communication skills in health and social care. 4th edition. Los Angeles: SAGE.
NMC Domain 2 - Communication and Interpersonal Skills (no date). Available at: https://www.nmc.org.uk/globalassets/sitedocuments/registration/overseas/domain-2--communication-and-interpersonal-skills.pdf?_t_id=1B2M2Y8AsgTpgAmY7PhCfg%3d%3d&_t_q=communication&_t_tags=language%3aen%2csiteid%3ad6891695-0234-463b-bf74-1bfb02644b38&_t_ip=194.66.75.20&_t_hit.id=NMC_Web_Models_Media_DocumentFile/_152f100b-990a-4a6f-8d18-eda7b291cfc9&_t_hit.pos=2.
Passalacqua, S.A. and Harwood, J. (2012) ‘VIPS Communication Skills Training for Paraprofessional Dementia Caregivers: An Intervention to Increase Person-Centered Dementia Care’, Clinical Gerontologist, 35(5), pp. 425–445. Available at: https://bournemouth.on.worldcat.org/oclc/5816992461.
Robert A. Buckman (no date) ‘Breaking bad news: the S-P-I-K-E-S strategy’. Available at: http://www.icmteaching.com/ethics/breaking%20bad%20news/spikes/files/spikes-copy.pdf.
Rosenzweig, M.Q. (2012) ‘Breaking bad news’, The Nurse Practitioner, 37(2), pp. 1–4. Available at: https://login.libezproxy.bournemouth.ac.uk/login?url=https://oce.ovid.com/article/00006205-201202000-00001/HTML.
SCIE Research briefing 3: Aiding communication with people with dementia (no date). Available at: http://www.scie.org.uk/publications/briefings/briefing03/.
Scullion, P.A. (2010) ‘Models of disability: their influence in nursing and potential role in challenging discrimination’, Journal of Advanced Nursing, 66(3), pp. 697–707. Available at: https://bournemouth.on.worldcat.org/oclc/5151791993.
Sheehan, D., Robertson and Ormond, T. (2007) ‘Comparison of language used and patterns of communication in interprofessional and multidisciplinary teams’, Journal of Interprofessional Care, 21(1), pp. 17–30. Available at: https://bournemouth.on.worldcat.org/oclc/4586696694.
Sully, P., and Dallas, J. (2010) Essential communication skills for nursing and midwifery. 2nd ed. Edinburgh: Mosby Elsevier. Available at: http://libezproxy.bournemouth.ac.uk/login?url=http://elsevierelibrary.co.uk/product/essential-communication-skills-for-nursing-midwifery39545.
Sully, P. and Dallas, J. (2010) Essential communication skills for nursing and midwifery. 2nd ed. Edinburgh: Mosby Elsevier. Available at: https://bournemouth.on.worldcat.org/oclc/900539417.
The Code: Professional standards of practice and behaviour for nurses, midwives and nursing associates (no date). Available at: https://www.nmc.org.uk/standards/code/.
Todres, L., Galvin, K.T. and Holloway, I. (2009a) ‘The humanization of healthcare: A value framework for qualitative research’, International Journal of Qualitative Studies on Health and Well-being, 4(2), pp. 68–77. Available at: https://bournemouth.on.worldcat.org/oclc/501971784.
Todres, L., Galvin, K.T. and Holloway, I. (2009b) ‘The humanization of healthcare: A value framework for qualitative research’, International Journal of Qualitative Studies on Health and Well-being, 4(2), pp. 68–77. Available at: https://bournemouth.on.worldcat.org/oclc/501971784.
Upton, D. (2012a) Introducing psychology for nurses and healthcare professionals. Second edition. Harlow, England: Pearson. Available at: http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=nlebk&db=nlabk&site=ehost-live&scope=site&AN=669146.
Upton, D. (2012b) Introducing psychology for nurses and healthcare professionals. 2nd ed. Harlow: Pearson Education. Available at: https://bournemouth.on.worldcat.org/oclc/1313859582.
Veselinova, C. (2014) ‘Influencing communication and interaction in dementia.’, Nursing & Residential Care, 16(3), pp. 162–166. Available at: https://bournemouth.on.worldcat.org/oclc/5813505291.
Virtual Empathy Museum (no date). Available at: https://www.virtualempathymuseum.com.au/simulation-room/.
Youngson, R.A.J. (2012) Time to care : how to love your patients and your job. Robin Youngson. Raglan: Rebelheart.
