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‘Caterer and Hotelkeeper’ (no date). Available at: http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=edspub&AN=edp15979&site=eds-live&scope=site.
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HVS Executive Search (2010) London hotel salary and benefits report: 2009. 6th. ed. [London]: HCE Data services. Available at: https://brightspace.bournemouth.ac.uk/d2l/le/content/18314/viewContent/124635/View.
HVS Executive Search (2011) London hotel salary and benefits report: 2010. 7th. ed. [London]: HCE Data services. Available at: https://brightspace.bournemouth.ac.uk/d2l/le/content/18314/viewContent/124636/View.
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‘International Journal of Hospitality Management’ (no date). Available at: http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=edspub&AN=edp36571&site=eds-live&scope=site.
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Kolah, Ardi, Barnes, Chris, and SportBusiness Group (2004) Maximising the value of hospitality. London: SportBusiness Group.
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Meiselman, Herbert L. (2000) Dimensions of the meal: the science, culture, business, and art of eating. Gaithersburg, Md: Aspen Publishers Inc.
Mullins, Laurie J. (2001) Hospitality management and organisational behaviour. 4th ed. Harlow: Longman.
Needle, David (2010) Business in context: an introduction to business and its environment [e-book]. 5th ed. Andover, Hampshire: South-Western Cengage Learning.
Pine, B. Joseph and Gilmore, James H. (1999) The experience economy: work is theatre & every business a stage. Boston, Mass: Harvard Business School Press.
‘The Service Industries Journal’ (no date).
Walker, John R. (2007) Introduction to hospitality management. 2nd ed. Upper Saddle River, N.J.: Pearson Prentice Hall.
Walker, John R. (2013) Introduction to Hospitality Management: Pearson New International Edition. 4th ed., international ed. Harlow: Pearson/Education.
Walker, J.R. (2013) Introduction to Hospitality Management: Pearson New International Edition. 4th ed., international ed. Harlow: Pearson/Education. Available at: https://bournemouth.on.worldcat.org/oclc/1313874726.
Wood, Roy C. (2000) Strategic questions in food and beverage management. Oxford: Butterworth Heinemann.
Worthington, Ian (2006) The business environment [e-book]. 5th ed. Harlow: Financial Times Prentice Hall. Available at: http://lib.myilibrary.com?id=60218&entityid=https://idp.bournemouth.ac.uk/oala/metadata.
Worthington, Ian and Britton, Chris (2009) The business environment. 6th ed. Harlow: Financial Times Prentice Hall.