Brooks, Ian and Weatherston, Jamie, The Business Environment: Challenges and Changes (2nd ed, Financial Times Prentice Hall 2000)
Brotherton, Bob, The International Hospitality Industry: Structure, Characteristics and Issues (Butterworth Heinemann 2003)
——, The International Hospitality Industry: Structure, Characteristics and Issues (Butterworth Heinemann 2003)
‘Caterer and Hotelkeeper’ <http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=edspub&AN=edp15979&site=eds-live&scope=site>
‘Databases - Mintel’
HVS Executive Search, London Hotel Salary and Benefits Report: 2009 (6th. ed, HCE Data services 2010) <https://brightspace.bournemouth.ac.uk/d2l/le/content/18314/viewContent/124635/View>
——, London Hotel Salary and Benefits Report: 2010 (7th. ed, HCE Data services 2011) <https://brightspace.bournemouth.ac.uk/d2l/le/content/18314/viewContent/124636/View>
——, London Hotel Salary and Benefits Report: 2011 (Electronic Resource) ([8th ed], HCE Data services) <https://capitadiscovery.co.uk/bournemouth-ac/items/641627?query=London+hotel+salary+and+benefits+report%3A+2011&resultsUri=items%3Fquery%3DLondon%2Bhotel%2Bsalary%2Band%2Bbenefits%2Breport%253A%2B2011>
‘International Journal of Contemporary Hospitality Management’ <http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=edspub&AN=edp36427&site=eds-live&scope=site>
‘International Journal of Hospitality Management’ <http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=edspub&AN=edp36571&site=eds-live&scope=site>
‘International Journal of Service Industry Management’ <http://search.ebscohost.com/login.aspx?authtype=ip,shib&custid=s7547708&direct=true&db=edspub&AN=edp100514&site=eds-live&scope=site>
‘Journal of Foodservice’
Kolah, Ardi, Barnes, Chris, and SportBusiness Group, Maximising the Value of Hospitality (SportBusiness Group 2004)
Lashley, Conrad, Hospitality Retail Management: A Unit Manager’s Guide, vol The hospitality, leisure and tourism series (Butterworth Heinemann 2000)
Lashley, Conrad and Lee-Ross, Darren, Organization Behaviour for Leisure Services, vol Hospitality, leisure and tourism (Butterworth Heinemann 2003)
Lashley, Conrad, Lee-Ross, Darren, and ScienceDirect (Online service), Organization Behaviour for Leisure Services (Butterworth-Heinemann 2003) <http://lib.myilibrary.com?id=105165&entityid=https://idp.bournemouth.ac.uk/oala/metadata>
Meiselman, Herbert L., Dimensions of the Meal: The Science, Culture, Business, and Art of Eating (Aspen Publishers Inc 2000)
Mullins, Laurie J., Hospitality Management and Organisational Behaviour (4th ed, Longman 2001)
Needle, David, Business in Context: An Introduction to Business and Its Environment (5th ed, South-Western Cengage Learning 2010)
Pine, B. Joseph and Gilmore, James H., The Experience Economy: Work Is Theatre & Every Business a Stage (Harvard Business School Press 1999)
‘The Service Industries Journal’
Walker, John R., Introduction to Hospitality Management (2nd ed, Pearson Prentice Hall 2007)
——, Introduction to Hospitality Management: Pearson New International Edition (4th ed., international ed, Pearson/Education 2013)
Walker JR, Introduction to Hospitality Management: Pearson New International Edition (4th ed., international ed, Pearson/Education 2013) <https://bournemouth.on.worldcat.org/oclc/1313874726>
Wood, Roy C., Strategic Questions in Food and Beverage Management, vol The hospitality, leisure and tourism series (Butterworth Heinemann 2000)
Worthington, Ian, The Business Environment (5th ed, Financial Times Prentice Hall 2006) <http://lib.myilibrary.com?id=60218&entityid=https://idp.bournemouth.ac.uk/oala/metadata>
Worthington, Ian and Britton, Chris, The Business Environment (6th ed, Financial Times Prentice Hall 2009)
